Jeddah, Saudi Arabia

Terms and Conditions

HakeemCare Application Usage Agreement

Welcome to HakeemCare.

By using this application, you agree to be bound by the following terms and conditions, so please review these terms carefully. IF YOU DO NOT AGREE WITH THESE TERMS, YOU SHOULD NOT LOOK AT THE INFORMATION ON THE SITE.

1 – Acceptance Of Agreement:
You undertake to accept the terms and conditions contained in this Agreement (“Agreement”) in connection with the HakeemCare Application (“Application”). This Agreement constitutes the entire agreement between you and us and supersedes all prior agreements, warranties and any prior agreement with respect to the Application or the Services provided through it. This Agreement may be modified from time to time by us without prior notice to you. Where the latest version of this agreement will be published through the official website of the application ( and you should review it before using the application.

2 – Copyright:
The content, organization, design, compilation, translation, digital dialogues and all other matters relating to the Application (if any) are protected by applicable copyright, trademark and other proprietary rights laws (including without limitation intellectual property laws). Any copying, distribution or publication by you of any of the above or any part of the Application Services, except as permitted by clause IV below, is prohibited. You do not own any ownership rights to any content, document or material displayed in the Application.

3- Trademarks:
“HakeemCare App” is a registered trademark owned by “HAKEEM & Complete Care Medical Services Co.”.

4 – Limited Right of Use:
The viewing, printing or downloading of any mobile application, software, content, graphic or form from the Application is under a limited, non-exclusive license granted to you for personal use and the license does not include republication, distribution, assignment, sublicense, sale, preparation of derivative works, or any other use. No part of any content, forms or documentation of the Application may be reproduced in any form except for personal use (other than for sale or redistribution).

5- Editing, deleting and modifying:
We reserve the right and our sole will to modify or delete any data, document, information or any other content appearing on the application.

6- Acknowledgment of Responsibility: You acknowledge your full and sole legal responsibility for the accuracy of any materials, information, data and/or images that you share with the Application and you acknowledge that such materials, information, data and/or images will not Violate or Infringe the property rights of third parties.

7- Non-Transferability:
Your right to use and access the Application and any password granted to you to obtain information, documents or services is a right granted to you personally and is not transferable.

8 – Disclaimer and Limitations of Liability:
The information and services provided through the application are provided “as is” and all warranties, whether express or implied, are void. The information and services may contain electronic viruses, cause hacking, errors, problems or other issues that may limit their effectiveness. Neither we nor our affiliates assume any liability whatsoever as a result of your use of any information or services. In particular, but not as a limitation, we shall have no liability for any direct, indirect, incidental or consequential damages (including damages caused by errors of Doctors or Health Care Service providers), whether as a result of breach of contract, breach of warranties or tort (including negligence) and others, even if we have knowledge of the possibility of damage. The disclaimer of liability for the damages set out above is a key element of the agreement between us. The service or information will not be provided without being bound by the above limitation of liability. No information whether obtained by you in written or oral through the website shall create any warranty, warranty or representation unless expressly stated in this agreement. we will not be liable to you for any incidental, special or consequential damage of any kind as a result of your use or inability to use the app.

9 – Use of Information:
We reserve the right and you authorize us to use and transfer all information related to the use of the application by you and all information that you provide to us in any way consistent with the Privacy Policy.

10 – Third Party Services:
The idea of the application is to facilitate your access to Physicians, Doctors and Home Health Care Service Providers (“Service Providers”) through which you can benefit from certain medical services. You hereby acknowledge that we cannot manage the Service Providers or control the services offered by the Service Providers. Service Providers are responsible for all aspects of providing appropriate and professional service, meeting it and issuing bills. You acknowledge that we are not the one who manages or controls the services provided by the doctors and you also acknowledge that your use of the treatments prescribed by them is at your own risk without any warranties of any kind from us, whether express, implied or otherwise, including any warranties related to the ethics of the medical profession. We will not be liable for any damage arising from the quality of service provided by the doctors under any circumstances or for any information that appears on the personal files of doctors on the application.

11 – Privacy Policy:
Our Privacy Policy, which may be amended from time to time, forms an integral part of this Agreement.

12- Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia (without regard to the provisions and rules of conflict of laws). That any legal action by you in connection with the Application (and/or any information or service associated with it) must be taken within one (1) year of the cause of the legal action arising, or it is time-barred. The language of this Agreement shall be interpreted according to its logical and fair meaning without prejudice to any of the parties. The courts of the city of Jeddah have exclusive jurisdiction to hear any dispute that may arise between the parties as a result of this agreement.

13- Force Majeure:
HAKEEM & Complete Care Medical Services Co. nor its affiliates assume any liability whatsoever as a result of your failure to use HakeemCare Application due to any failure in applications functions for issue beyond our control or in case of Force Majeure events.